T.Georgiano's Boutique - Sarasota, Florida

Haley Jayne

I had single-handedly the worst boutique experience of my life when I was in here on October 2nd. I state the date so maybe someone can talk to the incredibly rude employee I interacted with (god forbid that was the owner!) I walked in after seeing a pair of rollerskates that caught my eye. The employee and I made small talk when I mentioned I was looking for a white skirt. She was kind of dismissive and pointed towards the back of the store and said I could look around. I looked for a few moments and said I didn’t see what I was looking for. She had a white skirt at the front of the store and said how about this one? And I said it was a little too athletic for what I was going for. She then flatly said “this skirt isn’t athletic.” I pulled out the item of clothing I was trying to match it with which I had just purchased at a neighboring store. She looks at it and says “a white skirt isn’t going to match that.” I was pretty surprised by that. I said well I think it will. And then said you know what don’t worry about it. Which she replies with “don’t worry I won’t.” There was a bit of back and forth after this but eventually I just walked out of the store. Would NOT recommend anyone shop here.

Amy D

Cute shop, many great pieces. I’ll give them that. However, I was totally put off by the owner berating a sweet, young employee for something silly in front of a store full of customers. So unprofessional. The young sales person was attentive and pleasant. As a former boutique owner, I would’ve valued her help.
I would have preferred discussing this directly but the phone goes straight to voicemail every time. Therefore, I would like to say BE KIND, be mindful of your audience. Read the room. Do better.

Krystel Beall

Absolutely LOVE this boutique! So does my daughter! Such an awesome spot centrally located with great brands at great price points. The only problem is I spend too much $$ every time i go bought 2 adorable bikinis (and plenty of other things) last time I went love that they carry swim now ?‍♀️ the ladies are all awesome

Marilyn Cates

I love T Georgiano’s! I always find something beautiful, comfortable and fun to wear when I stop by! The owner and staff are supportive and helpful on my shopping adventures!! Thank you ladies 😉

Marji Bitterman

If you are looking for designer shoes, apparel, and accessories, T. Georgiano’s Boutique is just the place for you. Tatyana, the owner, is a dynamo with a heart of gold who grew up in a shoe family and she knows how to buy for her store. The atmosphere and vibes are friendly, energetic and positive. Tatyana is involved in our Sarasota community and can often be found giving back in more ways than I can count. Run, don’t walk, to this fabulous downtown shopping boutique.

Jade Salony

This boutique is AMAZING and the owner Tatyana is such a sweet heart...with an incredible sense of style! I work for The People's Movement a brand that she carries and she is so supportive of us and is always thinking of ways to help promote us.

She cares about every customer that walks into her shop or shops online and will go out of her way to make sure everyone leaves happy and with a fabulous pair of shoes!

Jo

I do NOT recommend this boutique ....especially ......for anyone from out of town !
NO REFUNDS .... they give "STORE CREDIT" only .

I tried to return a pair of unworn shoes within24 hours after purchase , because left shoe did not fit securely, but was told unapologetically .....that there is a typed sign by the register and on their receipt stating NO REFUNDS !

A store credit is of NO use to me since i don't live in Sarasota . i was in town for only a few days while staying at a beautiful local hotel.
After the negative experience at T. Georgiano's Boutique , i certainly would not go back , again....even if i lived next door

** My reply to the Owners response below :

thank you for your quick response to my review and interest in explaining your side of the story . Every coin has 2 sides .

I wanted to visit your store while in Sarasota , after doing an online search for local shoe merchants. i shared this with you upon entering about 9:45 a.m. ......your receipt shows i checked out at 10:27 a.m. .......so no ........you did not spend hours and hours with me .
No , neither you nor your employee verbally explained (warned me) about your NO ReFunds / Store Credit-Only Policy (within 7 days of purchase).

Upon asking for a refund the next morning (at 9:30) ... i was directed to the sign on the counter (approximately 8" x11" framed typed sheet) and then to the bottom of my receipt.
MY mistake.....and I have learned my lesson !

i have found the 2 pairs of shoes i purchased at lower prices from multiple well-known retailers who do offer refunds ...both....brick & mortar and online.
There is certainly no cap on what you can charge .....again......i strongly suggest that customers do their price checks prior to making a purchase.
(p.s. i did not ask for a refund on the expensive shoes.)

True story : 2014 i was traveling , again, to Italy ......staying in Milan.
i had looked up shops around Lake Como towns that were well recommended. i was so lucky to have found a wonderful small shop in Bellagio with the most heartfelt reviews .
i went there 2 times by train and ferry that trip and found the co-owners and shop to be exactly as described ....... i traveled back in 2016 ......... to shop , again , making 2 visits during that trip by train & ferry just to get to that shop .............same fabulous experience......and ......in 2019 ........i repeated it all over again... during my 3rd trip to Milan . excellent !
when i arrived back in the USA .......i unwrapped my many purchases......and found that 2 had some flaws. i emailed the owner......who immediately offered a refund or to send replacements ! guess what? ...... i received the replacements about 6 weeks later ....... he did not put me through hoops .....with excuses etc.
he wanted a satisfied lifetime customer. He made a good one !
all in all.......i have probably purchased about 75 items from him......and will continue to recommend him to everyone i know that travels to northern Italy !

Real Customer service begins in earnest AFTER the "sale" .

i wish you well . your business reviews should offer prospective customers a truthful account of their experience. the taste in my mouth went SOUR after i asked for a refund within 24 hours ......for shoes that were unworn and you knew up front that i lived out of town , etc. the positive sentiments i had when trying shoes on Tuesday evaporated on Wednesday morning .....exactly when Customer Service should have kicked in on HIGH.

Thank you.

Jeff Gissinger

I have been shopping here since I moved from Los Angles. They have always had the size I needed and also at GREAT prices! From the first time time I bought shoes there the lady that helped me (Tatyana) was the owner, which I liked because it showed she cares about her business and creating a friendly environment which I liked.

I love the fact that every time new shoes come in that Tatyana knows I would like she calls me and lets me know that they have something I would die for!!!

I truly love this store and the selection they offer!